Cullibrate separates download access from billing state. If one panel is unavailable, the other may still work.
If downloads are missing
- Refresh the account page.
- Confirm you are signed in with the account that owns access.
- Check whether your platform has a currently published build.
If billing details are unavailable
- Refresh the page after a minute.
- Use the app normally if your download or desktop access still works.
- Contact support if you need to update payment urgently.